At Medifirst Family Clinic we are here to take care of your health care needs and offer complete care for the whole family. Our doctors are fully trained Australian graduates who continually upskill by attending regular professional development seminars. We use the latest recommendations from medical research and guidelines to best attend to you and your family's health care needs. We hope you will enjoy browsing through our website and that you will find a lot of useful information here. We pay great attention to the quality of our services. You can find detailed information about our services online or contact us for help.
***We would like to inform our patients as Dr. Lionel Wu is currently undergoing further professional development training, he has reduced his consultation time. For more information please contact our front desk.***
***Our clinic will be closed from 21/12/2018 to 07/01/2019. We will re-open on 08/01/2019. For any emergency condition please contact our locum Doctor by calling 137425, or attend Monash Emergency (246 Clayton Road, Clayton).We apologise for any inconvenience and hope you and your family have a lovely holiday.***
|Monday||8:00am - 5:00pm|
|Tuesday||8:00am - 5:00pm|
|Wednesday||8:00am - 5:00pm|
|Thursday||8:00am - 5:00pm|
|Friday||8:00am - 12:00pm Temporarily|
We have onsite pathology service, radiology service and allied health professionals such as chiropractor, physiotherapist and podiatrist are right next door.
MBBS (Hons), BMed.Sci, DCH (SYD), FRACGP
After completing his Bachelor of Medicine and Bachelor of Surgery with Honours in 2005, Dr Lionel Wu has undergone specialist GP training in various hospitals and GP clinics throughout Melbourne before acquiring his Fellowship from the Royal Australian College of General Practitioners in 2009. During his training in General Practice, he has undertaken additional training in the field of Paediatric with Westmead's Children's Hospital at the Univresity of Sydney where he was awarded the Graduate Diploma in Child Health in 2007 and since then he has been practicing predominantly as a Paediatric GP in Melbourne in addition to his general practice work.
As part of his general practice work, Dr. Lionel Wu also conducts regular health assessment, employment medicals, pregnancies, contraceptive advice, mental health consultation and minor surgeries such as implanon insertion and removal and skin cancer surgeries.
Dr. Wu is also a senior examiner for the Royal Australian Colleges of General Practitioners.
Apart from English, Dr. Lionel Wu is fluent in Mandarin and Hokkien.
B. Med. Sc, MBBS (Melb Uni), FRACGP
Dr. Hartono graduated from Melbourne University in 2006. She spent few years of training with Monash Hospital before decided to do general practice. She enjoy caring for patients of all ages and background with a wide range of medical problems. She values continuity of care in her practice, getting to know patients and emphasize in preventative medicine. She is interested in all aspect of general medicine, children's health, women's health including pap smear, implanon insertion/removal, travel medicine and mental health. She spend most of her time with her two kids when not working. She speaks fluent English and Indonesian.
B. Med. Sc, MBBS (Melb Uni), DCH, FRACGP
Josh graduated from Melbourne university in 2006 and has gained vast inner metropolitan and rural experience while undergoing GP training program in Victoria. He enjoys all aspect of General Practice and has particular interests in children’s health, sexual health, skin cancer and minor surgical procedures including implanon insertion and removal. He is also a certified prescriber of medical termination. Dr Ng hold qualification as designated Aviation-Medical examiner (DAME).
He speaks fluent Mandarin and Cantonese.
Nao has a Master of Psychology degree from Monash University and has extensive experience working with children as well as adults for over 10 years both in Japan and Australia.
Nao has worked with children, adolescents and parents in dealing with a range of issues including cultural adjustment, anxiety, depression, stress management, peer and family relations, behaviour problems, and parenting and pregnancy related issues. She is also experienced in administrating and interpreting psycho-educational assessments.
Nao is passionate about helping people develop life skills so that they can achieve their potential.
Bachelor of Applied Science (Chinese Medicine) and Bachelor of Applied Science (Human Biology) from RMIT University
Eliza Chan is a fully qualified Acupuncturist and Chinese herbal medicine practitioner, registered with the Australian Health Practitioner Regulation Agency (AHPRA), and is an accredited member of the following associations:
• Australian Acupuncture and Chinese Medicine Association (AACMA)
• The Federation of Chinese Medicine and Acupuncture Societies of Australia (FCMA)
Having previously worked in a corporate environment, she can relate to the stresses it can bring to our body. She believes that mental health, lifestyle (including diet) and environment can all contribute to our physical health. Taking a holistic approach, Eliza is a dedicated and gentle practitioner with experiences and special interests in pain management, autoimmune disease support, women’s health, emotional conditions such as stress, anxiety and insomnia, skin disorders, skin rejuvenation, weight loss and general wellbeing. Eliza graduated from the five-year Bachelor of Applied Science (Chinese Medicine) and Bachelor of Applied Science (Human Biology) from RMIT University with Distinction, complementing her knowledge from university with internships at the prestigious Jiangsu Provincial Chinese Medicine Hospital in Nanjing, China, and Tzu Chi Hospital in Taipei, where she saw a very wide range of conditions and learnt about different approaches to treatment. She has also completed Level 1 MAHA aromatherapy and taken specialist courses in Dr. Cheng’s acupuncture, facial acupuncture and Dr. Shou’s pulse taking method etc. She continues to go abroad to study from renowned experts during her break in order to provide better treatments for patients. She is fluent in English, Mandarin Chinese and Cantonese.
Katherine’s professionally affiliated with the Dietitians Association of Australia (DAA).
Katherine graduated from Monash University in 2017 and was trained in several metropolitan hospitals for clinical experience. She obtained her Diploma of Food Sciences and Nutrition from Singapore in 2013.
As a Dietitian at the Medifirst Family Clinic, she combines dietary education and lifestyle modification to encourage clients with special needs (i.e. pregnancy, fussy eater, food intolerance and other dietary requirements) or those with health concerns like weight management, gastrointestinal disorders, disordered eating, cardiovascular diseases (hypertension, dyslipidaemia), diabetes, renal and hepatic issues, etc.
Katherine is passionate about providing evidence-based recommendations. Her philosophy helps clients build confidence by negotiating for mutually agreed health goals that are practical and tailored to clients’ needs. She honours all opportunities to work alongside clients to support and inspire their healthy relationships with food and active lifestyle.
Katherine speaks English, Cantonese and Mandarin Chinese.
Miyuki was originally trained as an Engineering scientist with a Japanese International Company based in Sydney. She joined the practice in 2014 and with her experience in planning and practice management skills she was solely responsible in the setup of the Clinic. We were fortunate to have her on board with us at Medifirst Family Clinic. She oversees the running of the clinic and if there are any concerns arising from the consultation, she will be the best person to contact.
Stephanie Fidelis is a Registered Nurse Division 1 specialising in Surgical and Acute Medical Nursing. She completed her Bachelor of Nursing and Bachelor of Public Health and Health Promotion from Deakin University. Currently, she is practicing at a Public Hospital, as well at Medifirst Family Clinic every Monday. Utilising her skills, she helps patients with general health check-ups, vaccinations, wound dressings, and taking pathology samples. She has experience in prevention and education in diabetes and stroke. Her passions enable her to reach the goal of educating in prevention and management to promote well informed and patient centred healthcare.
Mari commenced her nursing career at the Tokyo Medical University Hospital in Shinjuku, Japan, specialising in the care of burns patients. On arrival in Australia Mari completed her Bachelor of Nursing at Australian Catholic University, enabling the continuation of her career as a Registered Nurse (Div. 1) at St Vincent’s Private, Western Health, and The Valley Private Hospital. Across these three hospitals Mari has gained experience in the care of orthopaedics, neurology, urology, ENT, and gastroenterology patients. Mari speaks both English and Japanese.
B.Nursing, College of Nursing Art and Science, University of Hyogo
Megumi’s nursing career started at Toranomon Hospital in Tokyo, Japan. After achieving Division 1 nurse registration at Deakin University in Victoria, Megumi went on to practice at St.Vincent’s Hospital and the Valley Private Hospital. Viewing Melbourne as one of the most harmonious and culturally diverse cities, Megumi enjoys communicating with people from a variety of cultures. Megumi speaks Japanese and English fluently, and is currently learning Mandarin.
Diploma of Children's services
Susan is an experienced receptionist with over 20 years experience in customer service. Susan strives to provide patients the best customer service possible and enjoys communicating with people of all backgrounds. She speaks fluent Mandarin, Cantonese and Hokkien, Hakka and Malay.
Josephine is a recent University of Melbourne graduate with extensive experience in research and volunteering. She completed her thesis at the Royal Melbourne Hospital and graduated with First Class Honours. She prides herself in her friendliness and cultural sensitivity. She is fluent in English and Vietnamese.
LLB (Hons), Law (Monash)
Mandy is currently studying Bachelor of Law at Monash University.
She enjoys team working and appreciate cultural nuances. She speaks fluent English and Mandarin
Cynthia has had medical training in China, she previously worked in pharmacy for many years before joining the Medifirst family clinic. She loves to help people from different cultural backgrounds. She also speaks fluent English, Mandarin and Cantonese.
A graduate of Three Gorges University in Yichang, China, Belle majored in English and Business Administrative studies. Belle recently completed a Certificate IV in Health Administration and has gained specific and detailed industry knowledge in providing high quality, best-practice health administration services. Belle looks forward to using her empathetic and caring abilities in building strong customer service relationships.
Belle speaks fluent English & Mandarin.
Medifirst Family Clinic is a mixed billing practice where there is a consultation fee seeing the doctor.
Standard consultation is $70.00, (Medicare rebate is $37.05) and a Long consultation is $100.00 (Medicare rebate is $71.60)
We offer bulk billing to the following patients : healthcare card, concession card, student card and all children under age of 16
Please contact our friendly reception team if you are unsure.
We welcome all international students and visitors who have private health insurance (i.e. OSHC).
At Medifirst Family Clinic we continue to grow as a team to serve the community. We believe that the
quality of our service relies upon the quality of the individuals who make up our organization.
In return, we provide outstanding career opportunities with competitive salaries and benefits packages. Our clinic seeks
professional, caring employees to support our commitment to providing exceptional healthcare services to our community.
If you are interested in joining our team, please call us on 0395442658. If you are a doctor, nurse, or medical receptionist, we invite you to join us and help us grow. Please send your CV to firstname.lastname@example.org or talk to our practice manager on 95442658 to make an appointment to visit our practice. We are confident you won't be disappointed.
Highly recommend! My daughter was very ill and I was not close to home. I called Clinic as a new patient to get an appointment. I spoke to a really helpful receptionist and when I had mentioned my CHILD was really unwell she said if I was concerned to bring her down right away. When I got there they offered my daughter a bed in the treatment room to make her more comfortable as they could tell she was really sick. Although my daughter was extremely unwell our experience there was fantastic, we were made to feel important and that they truly cared for my daughter and her wellbeing. The doctor was fantastic and really good with children and the receptionist was extremely caring. This is how medical centres should be. I would recommend this clinic to everyone!!!!
Have visited the centre a few times for Dr Lionel Wu to treat my children aged 1 and 3. He is extremely patient and helpful. Shows that he has passion in what he does. Great!
Great paediatric doctor, looked after my three children for many years. Always spent a long time addressing my worries. I wouldn’t go anywhere else.
Great doctor, doesn’t make me feel uncomfortable whenever I have woman’s problems.
Dr Lionel visited me on a home visit as I was unwell. Worried about my condition, he did a blood test. It was not painful. He called me an hour later to assure me all would be well if I adhere to many lifestyle changes in order to avoid serious health complications. I was lucky to be told in a kind manner that there is hope to live well despite my ageing situation. I highly recommend him for patients who need a patient, kind and understanding doctor.
At Medifirst we are all about serving the community and we take pride in patients'
satisfaction. If you would like to discuss any problem derived from your consultation, please contact our practice manager on
95442658 or email us at email@example.com. For general enqueries about our services please contact our experienced and
friendly receptionist on
Conveniently located right next to Clayton Library and community centre and within walking distance of the Clayton Road shopping district, we are ideal for residents of Clayton, Clayton South, Oakleigh, Mount Waverley, Glen Waverley, Noble Park, Murrumbeena, Notting Hill, Mulgrave, and Chadstone. We are close to public transport services, with ample parking on site for those who prefer to drive.